BASIC RISK REDUCTION OF PRODUCT, PROCESS OR SERVICE PLAN Stakeholder Analysis Process Mapping VoCVoice of the Customer Spaghetti Diagrams Value Stream Mapping DO FMEA Failure modes and effects analysis 5 Whys 7 Wastes Brainstorming PACE Priortize, Action, Consider or Eliminate Pugh Matrix CHECK Practical Problem Solving Kaizen Process Mapping (To Be) 5S Visual Management ACT Leadership Standard Work Standard Work Mistake Proofing (Poke-Yoke) Kaizen