Gemba
Following an intuitive sequence, Gemba Walks are created and supported with critical information to enable leaders to identify abnormal situations.
Following an intuitive sequence, Gemba Walks are created and supported with critical information to enable leaders to identify abnormal situations.
Leaders on a Gemba Walk are not there to provide solutions to the problems that they encounter.
They are there to enforce discipline, ensure proper engagement from the process owners and coach personnel where necessary to achieve efficiency.